The first step in claiming compensation for a cancelled flight is to check if you are eligible for compensation under the EU Regulation 261/2004. This regulation applies to flights departing from an EU airport or flights operated by an EU-based airline and arriving at an EU airport.
The regulation covers flight cancellations, long delays, and denied boarding. To be eligible for compensation, the flight cancellation must have been within the control of the airline and not caused by extraordinary circumstances such as bad weather or a strike.
The next step is to gather all the necessary information and documents that you will need to file your claim. This includes your flight details, booking confirmation, and any receipts for expenses incurred as a result of the flight cancellation.
Once you have gathered all the necessary information and documents, the next step is to contact the airline and inform them of your intention to claim compensation. You can do this through their website, by phone, or by email.
The airline will provide you with the necessary claim forms and instructions on how to fill them out. Be sure to include your contact information, flight details, and any relevant documents such as receipts.
Once you have submitted your claim, you will need to wait for the airline to process it. The EU regulation 261/2004 requires airlines to respond to claims within seven days acknowledging receipt and within two months giving a final decision.
If your claim is denied or the Lufthansa Airlines Manage My Flight Booking does not respond within the time frame, you can file a complaint with the Reclaiming compensation for a canceled flight can be a confusing and overwhelming process, but it's important to know your rights and understand the steps you need to take in order to receive the compensation you are entitled to.
Under the EU Regulation 261/2004, passengers whose flights are canceled may be eligible for compensation, depending on the specific circumstances of the cancellation and the distance of the flight.
To claim compensation, it's essential to gather all necessary information and documents, contact the airline, fill out the claim forms and attach the relevant documents, wait for the airline's response, and if needed, file a complaint with the national enforcement body. This guide will provide you with a step-by-step overview of the process of claiming compensation for a cancelled flight, including information on eligibility, required documents, and how to contact the airline.
It's worth noting that the amount of compensation you are eligible for may depend on the specific circumstances of your flight cancellation and the distance of the flight. Typically, for a flight cancellation, you can claim up to 600 euros per passenger but make sure you check the specific amount based on your flight.
Claiming compensation for a cancelled flight can be a bit of a hassle, but it's worth it if you're eligible. Be sure to check your eligibility, gather all necessary information and documents, contact the airline, fill out the claim forms and attach the relevant documents, wait for the airline's response, and if needed, file a complaint with the national enforcement body. Remember to keep all the original documents and emails related to the cancellation as they will be needed to support your claim.
